Virtual Meeting Frequently Asked Questions (FAQS)

The 2024 Virtual Annual Meeting offers access to several educational sessions during the meeting.
For immediate questions, email Selected Headquarters or call 800-323-4219.

2024 Virtual Annual Meeting FAQ Categories:



GENERAL MEETING INFORMATION

  • What format is the 2024 Annual Meeting going to be presented in?
    Since we realize some participants may be unable to travel, we also are offering virtual livestream access (virtual sessions will not have playback functionality).

    NOTE: Plese be aware that not all sessions and activities available to our in-person participants will be available to our virtual participants.

  • What software do I need to install on my computer if I choose to participate virtually?
    Annual Meeting sessions are offered as a livestream via OneRoom Streaming. Participants should open the link provided by OneRoom prior to the meeting to ensure they have the latest updates installed. All livestream participants that registered in the OneRoom portal will receive an email from Selected about two days before the meeting with the access information, so it is critical to provide the correct email address(es) during registration.

  • Who do I contact for technical questions if I am a virtual livestream participant?
    Participants should visit the OneRoom Help Center for a variety of resources. They can also email support@oneroomstreaming.com or call 844-437-9475.

REGISTRATION

  • How do I register for the Virtual Annual Meeting?
    Selected members can register online for virtual livestream options.

  • Are there registration fees for the Virtual Annual Meeting?
    Yes!

    The virtual livestream view-only registration fee is $99 for the first person. Each additional participant from the same firm is $20. Each registrant can add continuing education for an additional $200/person.

  • Is there a discount for registering multiple staff members?
    Yes! Selected’s registration fees have two main structures for additional participants:

    Each additional participant from the same firm is $20. Each registrant can add continuing education for an additional $200/person.

    For registration details, visit the 2024 Annual Meeting registration webpage.

  • What is the refund policy if I cancel or can’t participate?
    Cancellation of virtual livestream registration received prior to September 20, 2024 will result in a full refund, less a service charge of $50. Selected regrets that refunds will not be given for no-shows or cancellations after September 20, 2024.

    Any requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation no later than September 4, 2024. After that time, no refund considerations will be made.

  • Is there a deadline to register?
    The deadline to register for the virtual livestream is Friday, September 20, 2024 at 4:00 p.m. CDT.

EDUCATION

  • How many continuing education credits can I qualify for?
    Selected is applying to the Academy of Professional Funeral Service Practice for 9.0 contact hours of continuing education credit which equals 0.9 CE Units in Category B (provider #1024), and has applied to all states requiring CE. Selected cannot guarantee approval in states. For a list showing approval status, click here.

    Canadian Provinces
    Selected does not make application to Canadian Provinces for continuing education credit. However, Selected can provide a letter verifying attendance at the meeting as well as the application submitted to the Academy of Professional Funeral Service Practice for individual use if desired.

  • When will the full meeting agenda be posted?
    The in-person and virtual livestream meeting schedules are posted on the Annual Meeting homepage and will be printed in the 2024 Annual Meeting Official Program distributed onsite at the meeting.

  • Does each individual registering for the virtual livestream registration need their own registration?
    Yes. The email address(es) provided during registration will receive the log-in access prior to the meeting.

  • How do I verify my attendance on the virtual livestream to receive CE credit?
    Each participant will be asked to provide your name, the state(s) in which you require credit, and your Funeral Director Number and/or Embalmer Number to the Meeting Host in the chat during the meeting. This is how Selected will verify your attendance.

  • Do I get CE if I only participate in a few sessions (either at the in-person meeting or on the virtual livestream)?
    It is the participant’s responsibility to confirm that the session(s) has been approved by your state and/or that your state offers CE credit for individual sessions. Some states require attendance for the entire meeting to receive credit and do not award partial credit.

  • Will recorded sessions be posted? Can I receive CE for viewing the recorded sessions?
    Session recordings will be available on the Annual Meeting Archive webpage 3-4 weeks after the conclusion of the meeting.

    Continuing education credit cannot be granted for watching sessions on-demand at a later date. Credit only will be issued for participation in live sessions and will be verified via chat information provided during the session as outlined above.

  • If I am participating via the virtual livestream, will I have the opportunity to ask questions during a session?
    Virtual livestream participants will not have the ability to ask questions. However, questions can be submitted to meetings@selectedfuneralhomes.org and will be shared with the specific speaker for potential follow up after the meeting. However, Selected cannot guarantee all speakers will respond to questions.

  • During what hours do live sessions take place?
    The full agenda including the virtual livestream meeting schedules will be printed in the Annual Meeting Official Program and is available on the Annual Meeting homepage.

  • Will virtual livestream participants have access to all sessions during the meeting?
    The virtual livestream participants will not have access to all breakout sessions, Conversations Cafés or other specific sessions and activities. Please review the Virtual Livestream Schedule at a Glance for the full agenda.

  • When will I be able to view session content after the Annual Meeting is over (contributed material, session recordings, etc.)?
    As at previous Annual Meetings, available slides, handouts, session recordings and other materials will be available on the Annual Meeting Archive webpage 3-4 weeks following the conclusion of the meeting.

  • How long will the content (contributed material, photos, etc.) from the Annual Meeting be viewable?
    As in previous years, the Annual Meeting Archive webpage on Selected's website retains all information for the three most recent Annual Meetings.